If we save one person a month because of CARES, it has more than paid for what I'm getting in return. The industry is recognizing it as part of our management operations.
Cindy Scoggins, Vice President - Westdale Asset Management"; r_testim[1] = "
There is a lot of talk in the industry about how we need to care for our residents, but it just simply doesn't happen. That's a real important aspect of CARES by Apartment Life, hence, the CARES Team living on site and truly caring about the residents. If you can reduce your turnover from an industry norm of 65% down to 55%, you have had a significant impact on your bottom line.
Marshall Edwards, Former CEO - Walden Residential"; r_testim[2] = "
CARES is an extension of our Post family. The CARES Teams they provide really have a sense of bringing people together, and bringing meaning to people's lives.
Lori Fall, Area Vice President - Post Properties"; r_testim[3] = "
Retention is a key component for us. CARES Teams meet residents, welcome them, and invite them to an event. Before you know it, this person is no longer a stranger. From a business perspective for us, that's good!
Doug Chesnut, Senior Vice President -Gable Residential"; r_testim[4] = "
CARES Teams provide a wonderful complement to the services we already provide our residents, and play a major role in resident retention.
Fred Chaney, Senior Vice President - Lincoln Property Company"; r_testim[5] = "
The CARES Teams have clearly created value on our properties by drawing our residents into activities, into friendships with other residents and by helping our staff create a welcoming environment in the community.
Tom Wilkes, President - Wilkes Partners"; r_testim[6] = "
Apartment Life has been a great partner for JPI in our resident service initiatives. Not only does the CARES program make business sense, it also helps us achieve our goal of making a real difference in the lives of our associates and residents.
Bobby Page, President - JPI"; r_testim[7] = "
What CARES brings back to multifamily real estate is the intentional investment in the lives of people, which when all is stripped away, is the foundation of our industry and our key to long term success.
Cindy Scoggins, Vice President - Westdale Asset Management"; r_testim[8] = "
Utilizing CARES Teams aid in the development of a sense of community for our residents. By feeling connected to the community and their neighbors through CARES events and activities, residents are more likely to stay in their homes longer, ultimately raising our retention rates.
Scott Wilder, Senior Vice President - Lincoln Property Company"; r_testim[9] = "
When at JPI, our Jefferson at Sunset Valley property, experienced 85% turnover the year before the first CARES Team in Austin came to the property. After CARES, our turnover percentage went down to around 70%. The CARES Team made a great difference in bringing a sense of community and helping to lower our high turnover rate.
Greg Smyrl, Ardent Residential"; r_testim[10] = "
During the last 12 months our CARES communities have shown a 3.3% higher retention rate (39% vs 35.7%) than the rest of our portfolio, adding an estimated $90k of NOI to the bottom line.
Roger Beless, Chief Operating Officer - Archon Residential"; var i1 = Math.round(10*Math.random());